FAQ

Frequently asked questions

Do I have to pay for updates?`


No! All upgrades are free for life. Because we have algo quant developers, as soon as we get changes, so do you!




How long is the contract?


You only pay a one-off fee. We don't want to keep charging and chasing you. In the future, for subscribers we will be charging an annual fee, but you will never ever have to pay that for signing up now.




What is your long term plan?


Our hedge fund has invested in this technology to use in-house, then we realised that tech companies are billion dollar businesses in their own right, so that is our ambition - to be the 'Google of Trading'




If I need help to install, can I speak to someone?


We have a 24/7 live reception help desk, but also our technician customer service team can install everything remotely for you. And of course apprentices have access to me personally.




Where do you get the time to mentor?


We realised something very early on. If people are profitable, they don't need mentoring. If people have access to great software and instructions they don't take up much time. Plus I love mentoring. I don't take on apprentices if I have more than 3 emails a day.




How much can I make?


All depends on how much capital you have and how many signals you follow. Remember the markets are not risk free. Capital is at risk, and your chosen broker will tell you all of that too.




Can I use it on Mac?


Yes, I do!




Is there a manual?


Yes and videos and me and my team.




Why do you limit it to 25 at a time?


So I can mentor and hand hold them and maintain quality standards of training.




Are there any other costs?


None. No monthly or any other costs ever. No upsells, nothing. We want you to be profitable because word of mouth is the best advertisement for us to become the Google of Trading.




How do I know what to trade? Time frames, and how much risk?


With the indicator I have a very simple guide which teaches you all of that. It's simple, clear and short.




How are the students performing?


As you will have seen some do incredibly well. It all depends on their ability to learn new skills, the speed at which they learn and their desire.




I'm just a beginner, is this for me?


We are very focused on ensuring risk is managed so people only start in demo mode to learn and only when consistently profitable start live. Indeed no reputable broker will even open an account unless you fulfil those criteria. Our job is to get you into the 10% of online traders who are profitable.




Can I have a receipt/Invoice?


Of course, we are a VAT registered UK company.




I work full-time, is this really something I can do?


Of course, what I love about my indicator is it works on markets which are open 24 hours a day, 5 days a week. So even if you come home from work at 3am, the markets are open.




Does it have alerts?


Yes, to phone and email. But I prefer you just look at the markets 15-30 minutes a day or an hour a week and place a good trade each day then leave it. Alerts lead to over-trading and bad decisions - the indicator is meant to remove all that.





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